Congratulations on recognising that your hearing needs testing…… we look forward to explaining how our hearing works.
Step 1: Your Hearing Test appointment
Initially we will take a detailed history of any relevant ear issues and discuss what hearing difficulties you may have been experiencing. Hearing Tests themselves are typically an easy, comfortable and educational process, performed using an instrument called an “Audiometer” with you sitting in a Sound Proof Booth . Each ear is tested to determine its ability to hear specific frequency beeps, these are then registered and can be compared to “Normal Threshold Levels”. Your ear’s ability to process speech sounds is an equally important part of your hearing ability. This is done using pre-recorded “Word Lists” or short sentences” and a percentage outcome scored.
Should a Hearing Loss be detected your Clinician will explain your results in a clear and meaningful way. If hearing help is warranted then types of Assistive Listening devices and/or Hearing Aids will be offered.
Step 2: Your Hearing Fitting appointment
This usually occurs about 2 weeks after your test. At this time the Hearing Aids selected will be fitted and adjusted to meet your hearing needs. This is done using “Real Ear Measurement” with the Hearing Aids in your ears and then set to match your prescription target generated by the “Audiometer” software. Most importantly the settings must be comfortable and acceptable to you. We acknowledge that you may be challenged by this new level of hearing and assure you that your Clinician will encourage and support you during this period.
Your Clinician will also teach you how to insert , use and maintain the devices.
We recommend a family member or friend accompany you at this time so they too can provide support and understanding as you learn to hear again. Remember, if you need us we are only a phone call away.
Step 3: Follow up
This typically occurs 2 weeks after your fitting and is an opportunity to evaluate your progress and extend your Hearing Aid knowledge and management ability. We recognise that your auditory system needs time to adjust to new sounds and listening experiences. This appointment is a critical stage in your hearing rehabilitation, and an opportunity to tailor the Hearing Aids software to match you requirements. Our computer diagnostic systems give us a prescription target calculated from your audiogram to match your Hearing Aids to. While this is important, we have found that just as one type of cooking or recipe does not appeal to everybody, then prescription targets don’t always suit every individual. Our Clinicians will work with you to achieve your own personal outcome, where you feel listened to and part of the process, and where your hearing ability is maximise .
Your satisfaction is our goal.
Step 4: The next 3 to 4 months, and beyond
It is recognised that the brain’s cortical plasticity will allow your auditory system to accommodate the new hearing information from your Hearing Aids and with regular use will improve your overall hearing ability. The first 3 to 4 months is a very important part of your auditory rehabilitation and our goal is to work with you as a team, supporting and managing this process .
During the first 12 months all appointments are free , and we encourage you to take advantage of our knowledge and experience to maximise your hearing outcome. From 12 months on we recommend annual review appointments, where hearing thresholds are checked for any change and your speech discrimination ability is tested. Should any adjustments be needed then we use our Real Ear Measurement system to fine tune your devices. Your comments and contribution during this time are encouraged and welcomed, we need to know how you feel you are going so we can make adjustments that help. We believe successful Hearing Aid fittings are more than just the device…… we listen.